Job Description
Yetu Sacco Society Ltd is located in Meru, Kenya. Company is working in Financial activity business activities.
JOB REF: YSL/CRO/2024
ROLES AND RESPONSIBILITIES
FINANCIAL: 50%
- Credit Application file set up and follow up.
- Collect and analyze customers or prospect financial statements and other documents.
- Analysis and preparation of credit facility application files, and adherence to pricing conditions negotiated, within set SLAs after receipt of all the documents from the customers.
- Identify opportunities to cross sell the Sacco’s various products.
- Ensure full compliance with the Sacco’s Credit Policy.
CUSTOMER FOCUS: 30%
- Managing the loan portfolio.
- Analysis of the real needs of the customer and check consistency of requested and proposed facilities.
- Ensure retention of clients while enriching and updating prospect databases.
- Identify opportunities to meet customer needs and for cross selling.
- Follow up on customer complaints and ensure delivery within Service Level Agreements and procedures.
- Scheduled focused calls to customers to contribute to continuous improvement of customer relationships.
OPERATIONAL: 20%
- Counterparty Risk Contribution: Update time schedules of customer files: KYC information, call reports, maturities, completion of security documentation, insurances, rates and loan installment arrears.
- Ensuring adherence to the regulatory compliance and implementation of effective anti-money laundering procedures controls.
- Ensuring initiation of MOUs with reputable organizations.
- Strict adherence to the Sacco’s Code of Ethics in all customer dealings.
QUALIFICATIONS AND EXPERIENCE
- University Degree preferably in a Business-related field.
- Atleast 3 years working experience as a Credit Officer handling MSME clients in financial institutions(Sacco/Microfinance/Bank)
- Solid analytical skills and experience in credit appraisal, handling, and resolving customer requests and queries.
- Good understanding of prudential guidelines and KYC.
- Strong communication and team-building skills with ability to work with diverse teams.
- Resilient, confident and self-motivated.
Method of Application
Submit your CV, Copy of I.D, Copies of Academic & Professional Certificates, Names and Contacts of three referees and Application Letter to:
Use the title of the position as the subject of the email
Closing Date : 15 July. 2024